Acceptable Use, Code of Conduct and Non-Discrimination Policy

6membership may be used only for genuine applications, authorised payments, membership administration, verification, lawful communication and other expressly permitted purposes.

A person must not use the service as a cover for fraud, exploitation, unauthorised fundraising, identity misuse or another unrelated scheme.

Every participant must communicate and act in a manner that respects the dignity, privacy, safety and lawful rights of other people.

Disagreement, criticism or a declined application does not justify threats, harassment, discriminatory abuse or publication of private information.

Information, evidence, claims and communications supplied through or about 6membership must be truthful and not materially misleading.

A person must not conceal or alter information where the omission or alteration would affect eligibility, payment, identity, authority or administrative review.

Administrative action should reflect the seriousness, evidence, urgency, repetition, intent, harm and possibility of safe correction.

A genuine correctable mistake should not automatically be treated in the same way as organised fraud, exploitation or repeated deliberate abuse.

A person must not retaliate against another person for submitting a genuine complaint, privacy request, security report, consumer complaint or lawful authority report.

A knowingly false or abusive report may nevertheless be investigated under this Policy.

The Membership Terms govern the underlying application and membership relationship.

The Brand and Intellectual Property Policy governs impersonation and counterfeit materials.

The Security Policy governs unauthorised access, technical abuse and incident response.

Communications with applicants, members, administrators, providers and other persons must remain reasonably respectful and relevant to the matter being handled.

A person may express dissatisfaction firmly without using threats, intimidation, degrading abuse or repeated unwanted contact.

A person must follow reasonable security, verification, payment and application instructions connected with the service.

An instruction does not override a mandatory legal right and must not require disclosure of a password, PIN or OTP to an administrator.

Applicants, guardians, representatives and payers must provide information that is accurate to the best of their knowledge.

A material error should be reported promptly through the authorised correction process.

A person must act under their own identity or a clearly disclosed and authorised representative role.

A person must not create conflicting identities or use another person’s email, photograph, payment credentials or documents without authority.

Private application information, administrator observations, identity documents, complaint records and security information must not be published or shared without authority.

Receiving information accidentally does not authorise further use or disclosure.

A person should respond honestly to reasonable requests needed to complete an application, investigate a complaint or protect the service.

Failure to provide required information may leave an application incomplete without being treated automatically as evidence of fraud.

A person must not intentionally interfere with another applicant’s application, payment, guardian approval, membership record, complaint or communication.

6membership prohibits unjustified adverse treatment, harassment or exclusion based on a protected or personal characteristic where that characteristic is unrelated to a legitimate eligibility, safety, legal or operational requirement.

This is a service-conduct standard in addition to mandatory protections applying under relevant law.

The conduct rule applies to treatment based on actual or perceived characteristics, including the following.

The list establishes the 6membership behavioural standard and does not claim that every characteristic has identical legal classification in every country.

A lawful and clearly disclosed membership requirement is not automatically discriminatory merely because it limits participation.

Examples may include minimum age, guardian consent, predecessor-tier status, geographic availability, legal capacity, payment completion, identity verification or sanctions restrictions.

The requirement must be genuinely connected with the service and applied consistently.

A person must not be denied consideration merely because they use assistive technology, require additional time or communicate differently.

Reasonable accessible alternatives should be considered where the essential integrity and security of the process can be maintained.

Ordinary membership does not require endorsement of a particular political party, candidate, religion or belief.

A person must not use 6membership to pressure another participant into political or religious support.

This does not prevent lawful discussion or a specific opportunity with a clearly disclosed and legitimate subject matter.

Slurs, degrading stereotypes, exclusionary threats, targeted humiliation or repeated hostile conduct connected with a characteristic covered by this section are prohibited.

Application and membership decisions must be based on documented eligibility, evidence, payment, security, conduct or compliance considerations rather than personal prejudice.

An administrator observation should describe the relevant facts and must not include unrelated discriminatory remarks.

Where a disability or communication need affects how a requirement can be completed, an appropriate accessible alternative should be considered before treating the person as non-compliant, provided the essential security and verification purpose can still be achieved.

This Policy establishes a contractual conduct standard for participation in 6membership and does not attempt to restate every equality or anti-discrimination rule applying in every jurisdiction.

Under Nigerian law, constitutional and statutory protections may apply according to their own scope, including protections concerning discrimination and disability. Mandatory protections remain preserved even where this Policy uses broader service-language.

A characteristic included in the 6membership conduct standard must not be described publicly as a legally protected class in a particular jurisdiction unless that statement is supported by the applicable law.

A person must not continue repeated unwanted communication after being told reasonably to stop, except where a lawful complaint, contractual notice or official process requires further communication.

Threats of physical harm, sexual harm, property damage, reputational destruction, unlawful exposure or violence are prohibited.

A statement that a person intends to use a lawful complaint or court process is not automatically a prohibited threat.

A person must not pressure another person to approve an application, disclose an OTP, make payment, withdraw a complaint, surrender a refund or provide private information.

Targeted conduct intended to shame, degrade or publicly humiliate an applicant, member, guardian or administrator is prohibited where it creates a credible risk of harm.

Good-faith criticism of a decision or service remains permitted.

Unwanted sexual comments, requests, imagery, advances, threats, coercion or exploitation connected with a 6membership interaction are prohibited.

A person must not publish or threaten to publish another person’s residential address, private telephone number, identity document, payment details, private email, family information or precise location without a lawful and necessary basis.

Conduct outside the website may be considered where it directly targets a participant because of a 6membership application, decision, payment, event, card or complaint.

Unrelated private disputes are not automatically within the service’s authority.

A person must not use a younger applicant’s identity, photograph, membership, application or guardian relationship for grooming, trafficking, exploitation, fraud, coercion or another harmful purpose.

Sexualised, exploitative or abusive content involving a person under 18 is prohibited.

A credible report may result in immediate preservation, restriction and lawful authority escalation.

A younger applicant must not complete the guardian approval secretly, and an adult must not falsely claim guardianship or parental authority.

An administrator, member, partner or other participant must not use access obtained through 6membership to initiate inappropriate, exploitative or unrelated private contact with a younger person.

A younger person must not be pressured to obtain money, share payment credentials, recruit paying applicants or promise financial benefit for another person.

A credible child-safety concern may result in immediate restriction of an application, communication route, membership record or administrator access while the matter is reviewed.

Younger-applicant eligibility, guardian consent and age verification are governed by the Eligibility, Age and Guardian Consent Policy.

For 6membership product eligibility, a person under 13 cannot submit or hold a membership, while permitted persons aged 13 through 17 require the applicable guardian process. These service bands do not redefine the meaning of child under applicable child-protection law.

Where conduct review, fraud prevention or protective action concerns a person under 18, 6membership should consider the younger person’s best interests, safety, dignity, privacy, expressed views where appropriate and risk of retaliation or further exposure.

A child-safety investigation must not become a reason to disclose the younger person’s photograph, school, precise location, guardian details or other private information beyond what is necessary for the protective purpose.

New profiling, automated decision-making, biometric processing, systematic monitoring or other high-risk processing involving younger or otherwise vulnerable persons requires the privacy and impact-assessment controls described in the applicable privacy framework before production use.

A person must not submit an application containing a fabricated identity, false date of birth, stolen photograph, forged evidence, false guardian or materially misleading eligibility claim.

A person must not claim to represent a household, organisation, applicant, guardian, payer or member without authority.

No applicant, member or third party may promise or sell guaranteed approval, accelerated review, refund preference, access to the founder or another special outcome.

A person must not create a fake event, funding offer, travel arrangement, employment opportunity, gift programme or investment route using 6membership branding or member information.

A person must not fabricate a review, testimonial, success story, endorsement or complaint and attribute it falsely to another person.

Synthetic or paid material must not be represented as an independent genuine experience.

A person must not create a commission, referral, recruitment or multi-level scheme using 6membership unless it has been authorised formally.

A credible fraud indicator may result in additional verification, payment review, application restriction or preservation of relevant records.

An automated risk signal alone should not be treated as conclusive without appropriate review.

A person must not use another person’s name, photograph, email address, date of birth, signature, identity document, Application Reference or Membership ID without authority.

A person must not operate a fake website, support route, application form, payment page, email address or social account presented as official 6membership.

A person must not pretend to be 6clement Joshua, an administrator, reviewer, legal representative, security officer, partner or another authorised role.

Artificially generated or altered audio, video, images or messages must not be used to create a false communication, approval, endorsement or instruction.

A person must not claim to be an active member, use another member’s card or present an expired, restricted, revoked or altered record as active.

A person whose identity or membership record is being misused should report the matter through the official security or privacy channel and provide available evidence.

Counterfeit records, fake accounts, confusing domains and unauthorised brand use are governed further by the Brand, Intellectual Property and Anti-Impersonation Policy.

A person must not submit repeated or conflicting applications to avoid a restriction, obtain multiple references, manipulate review or create false demand.

A genuine duplicate submitted accidentally may be linked or closed without being treated automatically as misconduct.

A person must not manipulate query parameters, browser values, dates, tier identifiers or requests to access a tier or billing option for which they are not eligible.

Server-side validation controls over client-side display values.

Submitted identity, authority, address, payment, membership and supporting evidence must not be forged, edited deceptively or taken from another person.

An applicant must not threaten, bribe, harass or offer an improper benefit to obtain approval, alter an observation, remove a flag or accelerate review.

An application may be marked incomplete where required information or evidence is missing, unclear or inconsistent.

Being marked incomplete is not automatically a misconduct finding.

An applicant should respond through the authorised route and should not send unrelated, unsafe or excessive documents.

The applicant may explain why a requested item cannot be provided and request an appropriate alternative.

An administrator’s custom observation must remain factual, relevant and professional.

It must not include insults, personal prejudice, hidden payment demands or promises outside the authorised process.

Membership payment must be completed through the authorised Flutterwave checkout presented by 6membership.

A person must not send payment to an administrator’s personal account or an unofficial payment link.

A person must not use a stolen, compromised or unauthorised card, bank account, wallet or payment credential.

A person must not create, alter or reuse a receipt, bank notification, Flutterwave reference, refund message, webhook payload or screenshot.

A browser redirect, screenshot, debit alert, applicant statement or unverified webhook does not establish successful payment.

Before payment-dependent value is granted, the authorised 6membership server must independently verify the Flutterwave transaction and match the expected status, exact amount, currency, transaction reference and relevant customer or application relationship.

A suspected duplicate payment should be reported promptly rather than used to demand multiple memberships, approvals or refunds.

A person must not attempt to redirect a refund to an unrelated account, card, wallet or recipient.

Eligible refunds ordinarily return through the original payment route.

A payer must not make a knowingly false chargeback claim after receiving the payment disclosure and authorising the transaction.

A payer retains the right to dispute a genuinely unauthorised, duplicated, misdescribed or otherwise contestable transaction.

A payer must not treat successful payment as authority to demand approval where eligibility or review requirements are not satisfied.

An eligible denial refund remains governed by the payment policy.

A person must not forge, replay or manipulate a Flutterwave webhook or provider callback in order to change payment, refund, application or membership status.

6membership must authenticate Flutterwave webhook events using the provider-supported verification method, independently re-verify critical transaction data and process repeated events idempotently.

Repeated callbacks, retries or valid duplicate provider events must not create duplicate applications, memberships, receipts, refunds or contradictory status changes.

A member may identify their genuine current tier and status but must not claim a higher tier, permanent validity or benefit not shown by the official record.

A membership, card, certificate, verification link or opportunity assigned to one person must not be sold, transferred or lent to another person unless an authorised process expressly permits it.

Membership does not create employment, agency, executive authority, partnership, ownership, equity, board rights or power to bind 6membership.

A member must not collect membership fees, investments, donations, travel fees or event payments on behalf of 6membership without written authority.

A member must not resell, auction or broker a membership benefit, invitation, meeting, event place or communication opportunity where transfer has not been authorised.

A member must not claim that membership automatically includes guests, travel, accommodation, feeding, transport, visas, funding or another benefit not expressly confirmed for the particular opportunity.

The current official verification result controls over a saved image or printed copy.

An expired, suspended, invalid, stolen, cancelled or revoked card must not be presented as active.

A person must not submit or transmit content whose possession, publication or use is unlawful in the relevant context.

A legal claim is assessed according to applicable law and must not be invented merely to suppress criticism.

Credible threats, instructions to commit violence and content intended to facilitate serious physical harm are prohibited.

Content that directly attacks, dehumanises, threatens or incites harm against people based on a protected or personal characteristic is prohibited.

Non-consensual sexual content, sexual exploitation, intimate-image abuse and content sexualising a child are prohibited.

A person must not publish another person’s identity documents, payment information, private application, administrator note, complaint, health information or contact details without authority.

Files, links or content intended to install malware, steal credentials, redirect payment, exploit a vulnerability or damage a device are prohibited.

A person must not flood an application, complaint or communication channel with repetitive, unrelated or excessively large material intended to disrupt processing.

A person must not use 6membership contact information, member records or communication channels to send unsolicited bulk messages.

A person must not recruit applicants into an unofficial membership, investment, employment, donation, political, religious or commercial scheme by presenting it as connected with 6membership.

A person must not use applicant or member information for unrelated advertising, lead generation or resale.

A person must not claim that a referral code, agent fee or private contact guarantees approval unless an official programme expressly states that result.

A person must not distribute fake invitations, tickets, event confirmations or travel instructions using 6membership branding.

Optional promotional communications must respect applicable withdrawal and opt-out choices.

Necessary application, payment, security and legal communications may continue where supported by another lawful basis.

A person must not access or attempt to access an account, application, administrator console, database, storage object, API, secret, token or record without authority.

Authentication, role checks, rate limits, age controls, payment verification, expiring links and other safeguards must not be bypassed or manipulated.

A person must not overload, flood, disable, degrade or interfere with the availability or operation of the website or connected services.

A person must not upload or transmit malicious code, exploit payloads, credential-stealing material or another harmful technical object.

Automated vulnerability scanning, credential testing, enumeration or exploitation is prohibited without prior written authorisation.

Good-faith reporting of an accidentally discovered issue remains encouraged.

A person must not request, expose, publish or attempt to obtain passwords, OTPs, payment secrets, Flutterwave secret keys, Supabase service credentials or other protected credentials.

Account security, vulnerability reports and incident response are governed further by the Security, Account Access and Incident Response Policy.

Public verification is intended to check a particular membership claim rather than build a public or private directory of members.

The existence of a verification route does not authorise systematic discovery of Membership IDs, photographs, historical statuses or former members.

Expired, replaced, cancelled or revoked credentials may remain privately recorded where justified, but public verification must follow the current public-verification and retention sunset rules.

A person must not use bots, crawlers, scripts, sequential references or other automation to collect membership records, photographs, statuses or contact information in bulk without authority.

A person must not use automation to create large numbers of false applications, payment attempts, guardian requests, privacy requests or complaints.

A person must not mirror, reproduce or republish a substantial collection of application, card, certificate, verification or policy data without lawful authority.

A person must not rotate identities, devices, network addresses or credentials to defeat technical limits.

Ordinary authorised search-engine indexing may be permitted for public content.

Pages marked as restricted, private or no-index must not be republished deliberately to defeat those controls.

This section does not remove a lawful right to access public information, conduct authorised testing or perform another activity expressly permitted by applicable law.

The activity must still avoid impersonation, unnecessary personal-data collection and security interference.

Participation in an event, meeting, visit or opportunity is subject to the particular invitation, eligibility, capacity, security and conduct conditions.

Membership alone does not guarantee access.

Participants must behave lawfully and respectfully and must follow reasonable venue, safety, privacy and organiser instructions.

An invitation, place, ticket, access credential or meeting opportunity must not be sold or transferred unless permission is stated expressly.

Photography, audio recording, video recording and publication may be restricted according to the event notice, privacy rights and security requirements.

Attendance does not automatically grant unrestricted publicity rights over other people.

A participant must not claim that 6membership will pay for travel, visas, transfers, accommodation or feeding unless the specific written invitation confirms the covered item.

A person may be refused entry or removed where there is a credible safety, harassment, fraud or serious conduct concern.

Removal from one activity does not automatically determine every future membership issue.

A venue or authorised partner may impose additional lawful rules for its property or activity.

The relationship must not be exaggerated into a broader endorsement or authority.

An administrator may access only the information and controls reasonably required for the assigned role.

Administrative access must not be used for curiosity, personal disputes, marketing or an unrelated purpose.

An application should be assessed against the published eligibility, evidence, payment, conduct and compliance requirements.

A personal relationship, prejudice, gift or private payment must not determine the outcome.

An administrator must not request money, gifts, commissions or personal transfers to approve, accelerate, correct or restore an application or membership.

A material administrative action should require a recorded reason. This includes approval, decline, incomplete status, request for more information, placement under review, payment confirmation, eligible refund initiation, suspension and restoration where those actions are available.

A custom observation or applicant-facing message may supplement the standard wording but must remain accurate, relevant, respectful and consistent with the recorded status.

A custom message must not create a payment, refund or membership status that the authorised backend action did not create, and it must not contradict required refund, privacy, complaint or legal information.

Material actions should record the administrator, previous status, new status, required reason, optional custom observation, time and associated communication-delivery result.

Where a payment or refund action depends on Flutterwave, the audit record should remain consistent with the independently verified provider status rather than an administrator’s wording alone.

Duplicate administrative actions should be prevented or reconciled through idempotency or equivalent controls where repeating the action could create duplicate financial, membership or communication effects.

An administrator should disclose a material personal or financial conflict involving an application and should not make the final decision where the conflict could impair fairness.

Applicant documents, payment information, administrator notes, complaints and security records must not be disclosed outside the authorised process.

6membership accepts reports concerning conduct that may violate this Policy or create a material safety, fraud, privacy or security risk.

A useful report should identify the affected person, conduct, date, communication route, application or membership reference and available evidence.

Only relevant information should be supplied.

A report involving immediate danger, active fraud, exposed credentials, child exploitation or an ongoing security incident should be identified as urgent.

Emergency services should be contacted directly where immediate physical protection is required.

A report should be made honestly and should distinguish known facts, supporting evidence and personal belief.

A reporter is not required to prove the entire case before raising a credible concern.

A person must not knowingly fabricate evidence or make a false report to harass another person, obtain confidential information, reverse a legitimate decision or damage a reputation.

Report information should be shared only with persons who need it for investigation, protection, legal advice or lawful disclosure.

Absolute anonymity cannot be guaranteed where disclosure is legally required or necessary for a fair process.

Submitting a report does not guarantee approval, payment, refund, suspension, disclosure or a finding against another person.

6membership may assess whether the report is within scope, whether immediate protection is required and whether enough information exists to begin review.

Evidence may include application records, emails, administrator notes, payment status, verification records, audit logs, screenshots, message headers, security logs and responses from affected persons.

The review should consider reliability and context rather than counting allegations alone.

An application, membership, card, communication route or administrative account may be restricted temporarily where continued access creates a credible risk.

A temporary restriction is not necessarily a final finding.

Where appropriate and safe, the affected person may receive notice of the concern and an opportunity to provide an explanation or evidence.

Notice may be limited or delayed where it would expose another person, compromise security, facilitate destruction of evidence or violate law.

One or more administrative, technical, contractual or legal actions may be taken where supported by the evidence and applicable rules.

A conduct decision does not automatically determine refund eligibility.

Refunds, reversals and chargebacks remain governed by the payment policy, transaction status and applicable law.

A temporary restriction may be removed where the concern is resolved, evidence does not support it or adequate protective measures are completed.

An applicant or member may challenge an incomplete flag, decline, restriction, suspension, revocation or another material administrative action.

The complaint should identify the affected application or membership, disputed decision, reason for disagreement and supporting evidence.

Where reasonably practical, a material appeal should be reviewed by a person who did not make the original decision.

This may not be possible where the service has a limited administrative team, but the evidence and stated grounds should still be reassessed.

A genuine complaint must not result in punishment merely because the person challenged a decision or contacted a lawful authority.

Separate misconduct occurring during the complaint process may still be addressed.

A decision may be confirmed, corrected, replaced, returned for additional review or withdrawn.

The outcome should be recorded and communicated through an appropriate official channel.

Nothing in this Policy removes a mandatory right to contact a consumer authority, privacy regulator, financial institution, court, law-enforcement body or another competent authority.

Detailed complaint submission, review and resolution procedures are governed by the Complaints, Appeals and Dispute Resolution Policy.

Records may include reports, application information, payment status, evidence, administrator observations, communications, security logs, status history and appeal outcomes.

Records may be retained to investigate conduct, protect participants, administer applications and memberships, prevent repeated abuse, resolve disputes and comply with legal obligations.

Access must be limited according to administrative, security, privacy, legal and compliance responsibilities.

A conduct report must not become general entertainment, gossip or marketing material.

Conduct, complaint and enforcement records should be retained only for as long as reasonably necessary for the relevant purpose, subject to specific payment, accounting, legal, security, audit and claims requirements.

Where the Nigerian data-protection storage-limitation framework applies and no law provides a separate time-bound retention obligation, personal data must not remain merely because an internal conduct file is still convenient. The post-purpose retention rule in the Data Retention, Deletion and Records Policy must be applied.

A limited fraud-prevention or safety marker may remain where a documented continuing purpose exists, but the complete report, private evidence and unrelated personal information should be reduced or deleted when no longer necessary.

Application-stage conduct, incomplete records and decision-related matters may be sent to applications@6membership.com.

Phishing, impersonation, credential exposure, malicious links, child-safety concerns and active fraud may be reported to security@6membership.com.

Concerns involving personal-information misuse, doxxing, unauthorised disclosure or privacy rights may be sent to privacy@6membership.com.

General membership administration concerns may be sent to admin@6membership.com.

This Policy may be updated to reflect new application functions, membership activities, communication channels, security risks, legal requirements and enforcement procedures.

A material update will be handled through the central policy-update framework.

Deletion or reduction may be paused where identified records are genuinely required for an active complaint, child-safety matter, payment dispute, security incident, authority request or legal claim.

An extended preservation decision should identify the relevant records, reason, responsible person and review date rather than placing an indefinite hold over every record connected with the person.

When the hold or continuing purpose ends, records whose ordinary retention period has expired should return promptly to the applicable deletion or reduction process.